Your mission
Primary Assignment – Electrical /Mechanical /Plumbing Systems Maintenance.
- Inspecting the data centre major equipment daily.
- Carrying out basic preventative mechanical and/or electrical maintenance.
- Troubleshooting various facility systems systematically
- Carrying out maintenance of related electrical drawing documentation and projects.
- Working directly with contractors until assignments are satisfactorily completed.
- Troubleshooting to diagnose mechanical and/or electrical system failures and working with contractors to quickly resolve or mitigate interruption in services in a quick and effective way.
- Performing weekly generator testing.
- Performing weekly power system audits.
Secondary Assignment – Support Services.
- Coordinating all new device installations in Data Hall.
- Answering phones and responding to customer requests.
- Preparing server cabinet space for power, ethernet and cooling.
- Responding to Raxio NOC & customer tickets.
- Troubleshooting client colocation equipment.
- Working with Datacoms team.
- Performing tape swaps and reboots for customers at request upon request.
- Responding to and escalating equipment alarms.
- Maintaining adequate supply levels for Ethernet patch cables, power cables, power bars, and other tools etc.
- Ensuring all visitors to the RAXIO Data Centre follow all health and safety regulations and protocols.