Your mission

Primary Assignment– Electrical / Mechanical / Plumbing Systems Maintenance.

• Inspecting the data centre major equipment daily.
• Caring out inspection and basic Air conditioner maintenance on Split, CRAC and Indirect Adiabatic Air conditioner units 
• Carrying out basic preventative mechanical and/or electrical maintenance.
• Troubleshooting various facility systems systematically
• Working directly with contractors until assignments are satisfactorily completed.
• Troubleshooting to diagnose mechanical and/or electrical system failures and working with contractors to quickly resolve or mitigate interruption in services in a quick and effective way.
• Performing weekly generator testing.
• Performing weekly power system audits.
• Minor maintenance of Facility infrastructure  

Secondary Assignment – Support Services.

• Supporting NOC Monitoring when needed    
• Coordinating all new device installations in Data Hall.
• Answering phones and responding to customer requests.
• Preparing server cabinet space for power, ethernet and cooling.
• Responding to Raxio NOC & customer tickets.
• Troubleshooting client colocation equipment.
• Working with Datacoms team.
• Performing tape swaps and reboots for customers at request upon request.
• Responding to and escalating equipment alarms.
• Maintaining adequate supply levels for Ethernet patch cables, power cables, power bars, and other tools etc.
• Ensuring all visitors to the RAXIO Data Centre follow all health and safety regulations and protocols.

Your profile

Minimum Education

• Graduation from a trade school or recent apprenticeship in a mechanical/electrical trade or equivalent experience.

Preferred Education

• Certification or degree in mechanical/electrical engineering

Expected Experience 

• 2-3 years of working experience with electrical / mechanical systems 
• Experience in practical air conditioner service and maintenance is mandatory.
• Experience in data centre operations is preferred. Knowledge is required.
• Must be available for emergency on-call and shift work predominantly during the night and over the weekends.
• Basic knowledge of power systems (UPS’, RPPs, PDUs) cooling systems (HVACs, airflow dynamics)
• Working knowledge of pumps, compressors, boilers, chillers, facility HVAC systems is necessary.
• Working knowledge of UPS systems and associated switchgear.
• Working knowledge of standby generator systems and associated switch gear.
• Working knowledge of sprinkler systems/fire alarms systems testing, building management systems.

Personal and behavioural dispositions

• Should have excellent communication (Oral and written) skills.
• Should be resilient and self-motivated.
• Should have excellent organizational skills and initiative to learn and take on new responsibilities.
• Should have the ability to work in a fast-paced environment with minimal supervision.
• Should possess good problem-solving skills and the ability to meet demanding time constraints.
• Should have the ability to conduct and manage multiple projects and priorities.
• Should be a strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Should have the ability to propel and maintain cross-functional resources/relationships to deliver and meet customer expectations.

About us

Raxio Group is a platform investing in and building state-of-the-art Tier III data centers across Africa. Through its investments and hands-on approach, Raxio seeks to address the latent demand for critical data center infrastructure that will drive digital transformation across the region. Raxio made its first investments in Uganda and Ethiopia by establishing and developing state-of-the-art “metro-edge” facilities on the outskirts of Kampala and Addis Ababa. More recently, Raxio has entered the DRC, Côte d’Ivoire, Mozambique, and Tanzania, where it will be building similar facilities, with further investments planned across Africa. Raxio currently counts on about 80 professionals across different offices in Amsterdam, Dubai, Nairobi, Kampala, Addis, Maputo, Abidjan, and Kinshasa. 
 
 At Raxio Group, we value diverse perspectives and are dedicated to building a dynamic and inclusive workplace. We particularly encourage applications from women who are ready to lead and innovate.
 
Pan-African Data Centre Expansion